Frequently asked questions

How to access the hotel by car?

From the Plaza de los Reyes Catolicos (Puerta de Palmas), take Santa Lucía street, turn right on Santo Domingo street, and immediately take the first street on the left on Muñoz Torrero street where the hotel is located. We recommend that you access our parking to download your bags comfortably, then you can decide if you want to pay a parking space in our car park or prefer to tell you where to find public parking in the vicinity.

Can I reserve parking place?

No, only the day of arrival at the Hotel calling in the morning can be reserved, there are usually places for everyone who requests it. In any case there is private parking very close to the Hotel.

Can I get a better price by booking at an agency?

No, the rates are the same, also booking on our website or by telephone can get better conditions.

Can I have breakfast at the hotel?

Yes, we also recommend hiring you on arrival, obtaining a discount on the price of breakfast. We offer the discount to obtain a breakfast checklist and also expedite the check out.

Does the hotel have extra beds, cots?

Yes, under availability and requesting them in advance. Our extra beds are 90cm x 190cm and the cribs are similar to a travel cot.